Delete your account

You can request permanent deletion of your rentersindia account and associated personal data from the app or from our website. You do not need to install the app to make a request.

Request account deletion online

1. Open the rentersindia web app using the button below.
2. Select Login / Sign up and sign in using the same account you want to delete. Signing in verifies that the account belongs to you.
3. Open Profile from the navigation bar or profile menu.
4. Select Delete account.
5. Read the confirmation, type delete in lowercase, and select Delete account to submit your request.

Open rentersindia to delete your account

In the Android app, follow the same steps: Profile → Delete account.

Deletion is permanent and cannot be undone. Closing the confirmation before submitting does not request deletion.

Data that is deleted

• Your sign-in account, private profile, public profile, and account preferences.
• Your listings, saved favorites, and favorites associated with your deleted listings.
• Your uploaded listing photos, profile photos, and verification documents.
• Notification tokens and account-specific location API counters.

Data that may be retained

• Shared conversations may remain available to the other participant and for abuse handling.
• Reports, moderation evidence, and audit records required for safety or legal handling are retained for at least two years, then reviewed for deletion or anonymization.
• A minimal deletion record containing your account identifier, deletion status, and timestamps is retained to prevent old sessions from recreating deleted data.

What happens after you submit

Cleanup starts after the server accepts your request. Personal profile data and owned uploads are scheduled for deletion within 30 days, except records retained for safety or legal handling as described above.

The app monitors the request and signs you out when deletion is confirmed. If it reports that cleanup is still pending, the accepted request continues automatically. If it reports a connection error before acceptance, reconnect and try again. Confirmation email delivery is not currently available.